Shipping

We currently ship to street addresses in the 50 US states and Washington, DC. We don’t yet ship to US territories, APO/FPO addresses, or outside the United States.

Shipping is shown and charged at checkout, so the total you pay is the final amount — no surprise charges after you order.

The flat rate applies per order, not per item. Shipping charges aren’t refunded for change-of-mind returns; they are refunded if we cancel your order or ship a wrong or defective item.

Orders are typically processed within 1–3 business days after payment (not counting weekends and US federal holidays). Standard delivery usually takes 3–7 business days after your order ships, depending on your location and the carrier.

Open Order status and enter your order number (like AD-123456) and the email you ordered with. You’ll see where your order is, your carrier and tracking number, and a link to the carrier’s tracking page.

Keep your order number from the confirmation page.

• Check that the box is sealed and undamaged before you accept it.
• If a package is visibly damaged, take photos and contact us right away.
• For a defective or wrong item, send photos of the package and the item so we can fix it quickly.

Returns and exchanges start after delivery — see Returns & refunds.

If a package can’t be delivered because of an incorrect address or no one can accept it, the carrier may return it to us. We’ll then email you to either:

• Reship to a corrected address (additional shipping charges may apply if the address was entered incorrectly), or
• Cancel the order and refund your items.

Weather, carrier disruptions and other events outside our control can delay deliveries. We’ll let you know if we learn of a significant delay and will help you cancel and get a refund if you’d rather not wait.